Help Center

How can we help?

Browse the topics below or reach our team directly.

Buying

How to buy products, services and consultations safely.

Browse the marketplace
Selling

Set up your storefront and list what you sell.

Become a vendor
Payments

How payments and refunds work.

Refund policy
Disputes

What to do when an order goes wrong.

Dispute policy
Verification

KYC, BVN/NIN and getting verified.

Get verified
Account

Manage your profile, security and notifications.

Sign in
FAQ

Frequently asked questions

Buy from verified sellers, pay by card, bank transfer or on delivery, and message the seller directly before you order. If an order is not as described, open a dispute and our team decides a fair outcome.

You receive payment for your completed sales directly — by card, bank transfer or cash on delivery, depending on how the buyer pays.

You can pay by card or bank transfer through Paystack, by direct manual bank transfer, or with pay-on-delivery from verified sellers.

Try to resolve it with the other party first. If you cannot, open a dispute from the order and our team mediates a fair outcome.

Creating an account and a storefront is free. We charge a commission on completed transactions, and optional subscription plans lower your commission and add features.

Complete the KYC process from your dashboard with your identity details and documents. Once approved you get a verified badge and can start selling.

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